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Xpresspost itself only includes tracking, not a signature; you add signature handling as an option at the counter or when creating the label. The choices include a plain Signature on delivery, a printed Signature hard-copy image for your records, and Proof of Age for recipients 18 or 19, depending on the province's legal age. Pick the option when you ship, because it can't be added in transit.
| Option | What it does | When to use it |
|---|---|---|
| Signature | The carrier collects a signature on delivery as proof it reached a person | Any parcel you don't want left at the door; required if you buy additional liability coverage |
| Signature hard copy | You get an image of the actual signature for your records | Disputes, high-value shipments, or business records where the name alone isn't enough |
| Proof of Age (18) | A signature is collected and the recipient's age is verified at 18 | Age-restricted goods going to provinces where 18 is the legal age |
| Proof of Age (19) | A signature is collected and the recipient's age is verified at 19 | Age-restricted goods going to provinces and territories where 19 is the legal age |
The plain Signature option is the everyday choice: it stops the carrier from leaving the parcel at the door and gives you proof of delivery with a time stamp. Choose the hard-copy image when the signature itself might matter later, such as a business shipment where a dispute over receipt is plausible. One catch to know up front: the image option has to be selected at the time of mailing. You can't decide weeks later that you'd like to see the signature after all.
The options also interact. Buying additional liability coverage for a valuable parcel requires you to purchase the Signature option too: Canada Post won't sell you the higher coverage without the signature to back it up. And the delivery-instruction options sit alongside these: Leave At Door, Do Not Safe Drop, Card for Pickup, and Deliver to Post Office let you control what happens when nobody answers. Note that some of these pull in opposite directions: asking for a signature and asking to leave the parcel at the door don't mix.
Because Canada doesn't have one legal age. Most provinces set the age of majority at 18, but several provinces and territories set it at 19, and the legal age for specific goods like alcohol or cannabis follows provincial rules too. So Canada Post offers Proof of Age (18) and Proof of Age (19), and the driver verifies the recipient meets the right threshold on delivery. Pick the one that matches the destination province's rules for whatever you're shipping. Getting this wrong is an easy mistake: a parcel of age-restricted goods sent with the 18 option to a 19 province doesn't satisfy the requirement.
Only if you set it up at mailing time. The Signature hard copy option produces an image of the signature that you can keep with your records, but it must be selected when the label is created or the parcel is accepted at the counter. A plain signature still leaves a delivery record in tracking, with the date, time, and the name captured, which is enough for most purposes. If you think you'll ever need to see the actual scribble, choose the image option up front: there is no way to retrofit it onto a parcel already in transit.
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