Mail physical letters by just asking your AI assistant.
job_id your assistant gave you).
Every quote is computed from the actual letter content: we render your letter in our standard print layout, count the real pages, and return the exact price — never an estimate. The quote is bound to that exact content. If the letter changes after quoting, your assistant must get a fresh quote and confirm the new price with you before anything is created or charged. A price you didn't approve is never charged.
You can cancel a letter while the fulfilment window is still open:
Ask your assistant to cancel, or email us with your job_id.
If a letter is cancelled before fulfilment starts, the payment is refunded
automatically to the original card. If something went wrong with printing or
mailing on our side, email us with your job_id and we'll make it
right.
I paid but my letter hasn't moved. Letters enter the mail stream within a
couple of business days after payment. Ask your assistant for the job status —
fulfillment_status shows whether it's queued, in production, or mailed.
How do I know my letter was mailed? Your assistant can check the job status any time. Standard letters are untracked, so we report production and mailing honestly and never claim confirmed delivery without carrier evidence.
How do I track registered mail? Registered letters get a carrier tracking number a few days after mailing. Ask your assistant for the job status — it will include the tracking number and a tracking link, which you can follow on the carrier's website (USPS for US certified mail, Canada Post for Canadian registered mail).
I was charged the wrong amount. Quotes are bound to the exact quoted
content, so the checkout amount always matches the price you approved. If the
amount looks wrong, email us with your job_id and we'll look into it.
My letter content is private. We treat it that way: letter bodies are used only to print and mail your letter, never repeated or shared. See the Privacy Policy for what we collect and why.
Contact: hello@getletteragent.com. There is no phone support and no account portal — the service is account-free by design, and your assistant is the front desk.