LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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What are shipping zones?

Shipping zones are distance bands measured from YOUR origin ZIP or postal code, not a fixed national map. A higher zone number means a longer trip and a higher price. Flat-rate services ignore zones entirely, which is why they beat zoned pricing on long-distance shipments.

Why is the zone different for every sender?

This is the most misunderstood part. A zone is not a region of the country; it is a distance measurement from where you ship. Zone 2 from a Toronto warehouse covers nearby Ontario; Zone 8 from that same warehouse reaches across the country. Move the origin to Vancouver and the whole map flips: Toronto becomes the far zone. Two sellers shipping identical parcels to identical addresses can pay different prices purely because their origins differ.

Carriers publish zone charts that map origin-destination pairs to zone numbers. You look up your origin ZIP or postal code against the destination, and the chart returns the zone. The parcel's price then depends on three inputs: zone, weight, and dimensions. Distance alone never sets the price; a light parcel to a far zone can cost less than a heavy parcel to a near one.

How many zones are there?

US carriers generally use zones 2 through 8 (plus a local zone for same-area shipments), with higher numbers reaching farther. Canada Post's pricing works on a similar distance logic, though it frames it as regional pricing rather than numbered zones. Private couriers like UPS and FedEx also use zoned pricing with their own zone definitions, so a "zone 5" with one carrier is not the same distance as "zone 5" with another. Never compare zone numbers across carriers.

ConceptWhat it meansPractical takeaway
Zone numberDistance band from your originHigher zone = farther = pricier for the same weight
Dimensional (volumetric) weightCarriers charge by volume when a box is light but bulkyA big empty box can cost more than a small heavy one
Flat-rate serviceOne price regardless of zone, up to a weight limitBest value for heavy items going far
Zone skippingConsolidators truck parcels close to the destination before inducting themWhy some discount shippers beat carrier-direct zoned rates

When does flat-rate beat zoned pricing?

Almost always on long distances with heavy contents. Flat-rate services (USPS Priority Mail flat-rate boxes, Canada Post flat-rate boxes where offered, and LetterAgent's flat-rate Xpresspost labels in Canada) charge one price no matter the zone. The break-even point is simple to reason about: short trip plus light parcel usually wins on zoned pricing; long trip plus heavy parcel usually wins flat-rate. If you ship the same product to customers across the country, flat-rate also makes your shipping cost predictable, which is why so many small sellers standardize on it.

LetterAgent's shipping labels are flat-rate Canada Post Xpresspost, Canada-only, 5 kg maximum. Ask your AI assistant for a quote, approve the exact price, and get the label PDF. Because the rate is flat, zones never enter the calculation.

Can I lower my zone?

You cannot change geography, but businesses do three things to pay less. First, they ship from the warehouse closest to the customer, which is why big sellers operate multiple fulfilment locations. Second, they use zone skipping: handing parcels to a consolidator that trucks them in bulk near the destination, then inducts them into the carrier at a low zone. Third, they switch the service level: ground services are zoned too, but their zone curve is flatter than express, so a non-urgent parcel can ride a cheaper zone curve.

For an individual shipper, the realistic moves are simpler: use the smallest box that fits (dimensional weight punishes oversized boxes), compare flat-rate against zoned for your specific origin and destination, and buy the label online rather than at the counter, since online rates are generally lower.

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Ready to ship it? Get a shipping label with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and get your label.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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