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Put the full unit number, building name if it has one, and the buzzer code or entry instructions on the label, and make sure the recipient knows a parcel is coming. Many condo buildings route parcels to a concierge desk or parcel room rather than the door, so a precise address and a reachable recipient matter more than speed.
A condo address has one extra layer that a house address does not: the unit. The street address gets the courier to the building, but the unit number gets the parcel to the right door, locker, or parcel room. Leave the unit number off, and the parcel may be refused at the desk, left with the wrong unit, or sent back. The same goes for buildings with more than one tower sharing a street address: the tower or building name, if the complex has one, belongs on the label too.
| Address part | Where it goes, and why |
|---|---|
| Recipient full name | First line; parcel rooms sort by name, so use the name the recipient uses with the building |
| Unit number | Before the street address, as in Unit 1204, 55 Main Street; never on a second line where it can be missed |
| Building or tower name | After the street address when a complex has more than one tower |
| Buzzer code | In the delivery instructions field, not printed on the outer label where anyone can read it |
It depends on the building. In a building with a concierge, the courier usually leaves the parcel at the desk, and the concierge logs it and notifies the resident. In a building with a parcel room or lockers, the courier places the parcel there and the resident gets a pickup code. In a smaller building with no desk, the courier buzzes the unit, and if nobody answers, the parcel may go back to a depot for pickup. Some couriers also have building access codes on file, which lets them enter and deliver without buzzing at all.
One habit saves a lot of trouble: tell the recipient the parcel is coming, and share the tracking number. A resident who knows to expect a parcel will watch for the concierge notice, check the parcel room, or answer the buzzer. A resident who does not know may ignore the buzzer, miss the notice, and only discover the parcel days later, if it is still there.
Do not write the buzzer code on the outside of the box. A code printed on a label is visible to everyone who handles the parcel. Put entry instructions in the carrier's delivery instructions field instead, where only the courier sees them. If delivery fails, most carriers leave a notice or update tracking with the depot location, and the recipient can collect the parcel with ID. Parcels left in lobbies or at doors in buildings without a desk are at higher risk of being taken, so a signature option or a hold-for-pickup request is worth considering for anything valuable.
Yes, for deliveries within Canada. LetterAgent labels are Canada Post Xpresspost labels, up to 5 kg, and you get one by asking your AI assistant: you get a per-label quote, approve the exact price, pay once through Stripe, and receive a label PDF. The same addressing rules apply: put the full unit number on the label, add delivery instructions through the carrier's options, and warn the recipient the parcel is on its way.
Ready to ship it? Get a shipping label with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and get your label.
LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.
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