LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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How do I write an apartment number in an address?

Put the apartment number on the same line as the street address, after it: "123 Main St Apt 4B" (or "#4B" or "Unit 4B"). Don't put it on the name line or the city line, where sorting equipment can miss it. In Canada the same rule holds. LetterAgent's address check reads the full address, so include the unit.

Which designator should I use?

DesignatorExampleWhen to use it
Apt123 Main St Apt 4BApartments; the clearest choice and the one sorting equipment reads best
Unit123 Main St Unit 4BCondos, townhouses, and commercial units
Ste (Suite)123 Main St Ste 200Offices and businesses; avoid for residences
#123 Main St #4BCommon in handwriting, but a bare # can confuse automated readers
Fl (Floor)123 Main St Fl 3Large buildings where the floor is the meaningful unit

USPS's addressing standard puts the unit designator on the same line as the street address, separated by a space. If the line gets too long, the unit can go on its own line directly below the street line, but never above it and never merged with the recipient's name. Automated sorters read the address block from the bottom up, so the street-and-unit line must sit directly above the city, state, and ZIP line.

What should I avoid?

Three mistakes cause most apartment-number delivery failures. First, putting the unit on the name line ("John Smith Apt 4B"): the name line is for names, and the unit gets treated as part of the name and ignored. Second, using only a "#" with no designator, which optical readers sometimes misread as part of the street number. Third, leaving the unit off entirely because "the carrier knows me": carriers change routes, substitutes cover sick days, and a missing unit on a 200-unit building means your mail goes back.

What about Canada?

The same principle: unit designator after the street address on the same line, as in "123 Main St Apt 4B" followed by the city, province, and postal code. Canada Post wants the postal code on the same line as the city and province, with two spaces between the province and the code, like "TORONTO ON M4B 1B3". As with USPS, keep the unit off the name line and include it every time: apartment buildings are exactly where missing units cause the most returns.

How does this work with LetterAgent?

LetterAgent verifies the recipient's address when the letter job is created, and the full address, unit included, shows through the envelope's address window. Include the apartment, unit, or suite number in the address you give your AI assistant, exactly as it should appear. A missing unit is one of the most common reasons letters come back, and it is the easiest to prevent.

Related guides

Ready to mail it? Send your letter with LetterAgent - describe it to your AI assistant, approve the exact quoted price, and it's printed and mailed.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

Need help? Ask your assistant. It can check a job's status any time. If it ever can't handle something: hello@getletteragent.com

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