LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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Can I mail prescription medicine?

LetterAgent can't do this: it prints letters only, with no inserts, so no medicine can go in the envelope. Mailing prescription medicine is tightly restricted. Licensed pharmacies can mail prescriptions to their own patients, but mailing your own medication to someone else is generally not allowed, and controlled substances face additional federal rules.

WhoWhat they can mail
Licensed pharmaciesPrescriptions to their own patients, including refills, through USPS or private carriers
PatientsGenerally cannot mail their own prescription medication to someone else
Drug manufacturers and distributorsShipments between licensed parties under federal and state rules
Anyone, for controlled substancesAdditional federal restrictions apply; individuals mailing these face serious legal risk

What do the rules actually say?

The core idea is simple: prescription drugs are supposed to move from a licensed dispenser to the patient the prescription was written for, not person to person. That is why your pharmacy can mail your refill to your door without any fuss, while you mailing your leftover pills to a relative is a different matter entirely. The rules exist because mailed drugs can be misidentified, misused, or diverted, and the system has no way to verify what an individual put in a package. This is general information, not legal advice.

What should I do instead?

Use a licensed pharmacy's mail service. Most chain and independent pharmacies offer mail delivery of prescriptions, often free, and mail-order pharmacies exist specifically for maintenance medications. If you are traveling, ask your pharmacy about an early refill or a vacation supply before you leave. If a family member needs medication, their own doctor and pharmacy are the right route, not your medicine cabinet. These options keep everything inside the legal channel and come with proper labeling and pharmacist counseling. When a prescription changes, the old medication should go back to a pharmacy take-back program, not into the mail.

What about over-the-counter medicine?

Over-the-counter drugs, vitamins, and supplements are a different category: mailing them to someone is generally fine, since they are not prescription-restricted. Pack them in their original sealed packaging inside a sturdy box, and keep liquids upright with extra cushioning so they cannot leak. The restrictions in this article apply to prescription drugs specifically.

What about Canada?

Similar picture. Licensed Canadian pharmacies can mail prescriptions to their patients, and individuals mailing prescription drugs to others run into federal drug laws. Mailing prescription medication across the border, in either direction, adds customs and import rules on top, and personal importation of prescription drugs is restricted. When in doubt, a pharmacist is the right person to ask.

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LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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