LetterAgent
Mail physical letters by just asking your AI assistant.
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USPS Informed Delivery is a free service that emails you a daily digest with grayscale scans of the fronts of your incoming letter mail, plus tracking information for packages on the way. It is only available in the US. It shows what was scanned at a processing plant, and it cannot hold mail, block mail, or guarantee delivery.
Every morning, Informed Delivery emails you images of mail addressed to you that is expected to arrive that day. Here is the part most people get wrong: the scans are not taken by your carrier. They are captured by automated equipment at regional mail processing plants as your mail passes through sorting machines. That single detail explains almost every quirk of the service.
The images show the front of letter-sized mail in grayscale. Larger flats, catalogs, and magazines appear only sometimes, because the cameras are aimed at letter mail. The digest also lists tracking numbers for parcels headed your way. From the dashboard you can look back at about a week of past digests, which comes in handy when you are trying to remember whether a particular bill ever showed up.
Signup is free and takes a few minutes:
One catch worth knowing: enrollment is tied to a street address, not just an email, so you have to live at the address to complete verification. Multiple people in the same household can each enroll at the same address. Business addresses qualify in most cases, which surprises people who assume it is residential only.
It helps you notice theft sooner, which matters more than it sounds. Without the digest, a stolen check might go unnoticed for weeks until a bill goes unpaid. With it, you get a morning heads-up of what should arrive, so if the carrier comes and goes and an expected item never appears, you spot the gap the same day.
It does not prevent theft, and the scans are not legal proof of anything. They show what passed through a sorting machine, not what landed in your mailbox. A genuinely useful related feature: USPS emails you when a change-of-address request is filed for your address. That is an early warning if someone tries to redirect your mail fraudulently, which is one of the classic setups for identity theft.
The most common cause is timing. Scans happen upstream at the processing plant, so a letter can appear in your digest a day or two before it reaches your mailbox. Pieces also get mis-sorted to the wrong route, delivered to a neighbor by mistake, or stuck in transit.
Wait a couple of business days before worrying. If the item still has not appeared, the digest image becomes your best tool: you can describe the missing piece to USPS by date, sender, and size. That is far more useful than telling them you think you were supposed to receive something.
Not really. Canada Post has no consumer-facing service that shows daily scans of incoming letter mail. It does offer parcel tracking through its app with text and email notifications, and some of its business products include mail images, but residential customers cannot get a daily preview of letter mail. If you split time between the two countries, this is one USPS feature worth missing.
| Feature | Informed Delivery | Package tracking | LetterAgent status updates |
|---|---|---|---|
| What you see | Grayscale scans of incoming letter fronts | Tracking events for parcels | Job status and tracking for letters you send |
| Cost | Free | Free | Quoted up front per letter |
| Covers | US residential addresses (most business addresses too) | Parcels with tracking numbers | Letters you send through LetterAgent |
| Cannot do | Hold mail, block mail, or prove delivery | Show untracked letter mail | Show mail sent to you by others |
Ready to mail it? Send your letter with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and it is printed and mailed.
LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.
Need help? Ask your assistant: it can check a job's status any time. If it ever can't handle something: hello@getletteragent.com