LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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Why didn't I get any mail today?

Most no-mail days are completely normal: it is a Sunday or holiday, nothing was addressed to you, or your carrier is running behind schedule. Carriers are not required to stop at a mailbox when there is nothing to deliver, so an empty box usually means exactly that: nothing, not a problem.

What are the ordinary reasons for a no-mail day?

ReasonHow to recognize it
Sunday or holidayUSPS does not deliver on Sundays or federal holidays; Canada Post does not deliver on weekends or statutory holidays
Nothing addressed to youThe most common reason on a normal weekday; carriers skip boxes with no mail
Carrier running lateMail arrives at an unusual hour, or not until the evening route completes
Weather or route disruptionStorms, road closures, or a substitute carrier unfamiliar with the route
Blocked or inaccessible mailboxSnow, a parked car, construction, or an aggressive dog keeps the carrier from reaching it
Holiday backlog rippleThe day after a holiday often runs light or late as the network catches up

Does the carrier have to stop even with nothing for me?

No, and this is the detail that explains most "where is my mail" anxiety. Delivery is address-driven, not schedule-driven: if the sorting equipment produced nothing for your address, the carrier passes your box without stopping. Neighbors getting mail while you get none is not evidence of a problem. It is evidence that they had mail and you did not. The system is working as designed.

How can I check whether mail is just delayed?

The USPS offers Informed Delivery, a free service that emails you images of the letter mail scheduled to arrive that day. If the email shows pieces you never received, that is worth following up on. Canada Post has a similar delivery-notification setup for tracked items, though standard lettermail has no tracking and no preview, so a quiet day in Canada carries even less information. A second simple check: ask whether outgoing mail you left in the box was collected. If the flag is still up and your outgoing letters are still sitting there, the carrier genuinely has not come yet, or could not reach the box.

When should I start worrying that mail is actually missing?

One quiet day is never the threshold. Start paying attention when the pattern breaks: you expected something specific (a check, a card, a bill you always get on the 3rd) and it does not arrive within a few days of its usual time, or Informed Delivery shows images of mail that never materializes. At that point, the sender-side checks come first: confirm the sender used the right address and actually mailed it.

If a specific expected piece is missing for more than a week in the US, file a Missing Mail search with USPS: the sooner the better, because undeliverable mail that cannot be returned is sent to the Mail Recovery Center, and items there are only kept for a limited time. In Canada, contact Canada Post once a reasonable window has passed; standard lettermail is untracked by design, so the investigation options are thinner, which is another reason to use tracked services for anything that matters.

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Ready to mail it? Send your letter with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and it is printed and mailed.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

Need help? Ask your assistant: it can check a job's status any time. If it ever can't handle something: hello@getletteragent.com

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