LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

Home > Guides > Shipping to a business address

Can I ship a parcel to a business address?

Yes, carriers deliver to business addresses every day. Put the company name, suite or unit number, and an attention line with the recipient's name and department on the label. Deliveries happen during business hours to a receiving desk or mailroom, so include the recipient's direct phone number in case the driver needs directions.

What should the address label include?

Four lines, in this order: the recipient's name, the company name, the street address with suite or unit number, and the city, province or state, and postal or ZIP code. Add an attention line ("Attn: Priya Sharma, Accounting") whenever you know the department. In a large office building, the suite number is what keeps your parcel out of the wrong tenant's hands, and the attention line is what gets it from the mailroom to the right desk.

The phone number matters more for business deliveries than residential ones. Drivers delivering to office parks, warehouses, and industrial units often need to call for dock directions or gate codes. Put the recipient's direct number on the label, not the company's main switchboard, which nobody answers at the loading dock.

What happens when the carrier arrives?

Expect the parcel to land at a receiving desk, mailroom, or front counter, not in the recipient's hands. Someone signs for it, it sits in a holding area, and internal mail staff route it onward. That last internal leg is the slowest part: a parcel marked "delivered" at 10 a.m. may not reach the actual person until the next day. If timing matters, tell the recipient to expect it and ask them to check with their mailroom.

Residential deliveryBusiness delivery
Delivery windowDaytime into the eveningBusiness hours only; nothing arrives after closing
Who receives itThe resident, a neighbour, or a safe dropA receptionist, mailroom clerk, or dock worker
If nobody is availableLeft at the door or a pickup noticeDelivery is attempted again the next business day; weekend attempts are rare
Biggest failure pointWrong unit numberMissing suite number or attention line, so it stalls in the mailroom

What if nobody is there to receive it?

Businesses close, and carriers know it. If the doors are locked, the driver typically tries again on the next business day rather than leaving the parcel outside. After a few failed attempts, the parcel goes back to a depot for pickup or starts its return journey. This is the delivery-hours catch: shipping on a Friday afternoon to a business that closes at noon means your parcel may sit in a truck or depot all weekend.

For time-sensitive items, ship early in the week and confirm the recipient's receiving hours first. Some loading docks close for an hour at lunch, and some offices accept parcels only at a side entrance the driver will not find without the phone number you put on the label. A signature service helps, since it forces a handoff to a person instead of a drop at a counter.

Related guides

Ready to ship it? Get a shipping label with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and get your label.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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