LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

Home > Guides > Gift message in a shipped package

Can I include a gift message in a shipped package?

Yes. Slip a handwritten card or a printed note into the box, or ask the seller to include one. Keep prices off the packing slip, and know that marking a parcel as a gift does not exempt it from customs duties when it crosses a border. A gift message is a note, not a customs strategy.

If you are packing the box yourself, this is trivial: write the card, put it on top of the contents where the recipient sees it first, and seal the box. The only rule is placement. A card buried under packing material may be missed, and a card taped to the outside can be torn off in sorting. Inside, on top, is the spot.

Can I ask a seller to include a gift message?

Most online sellers offer a gift-message field at checkout, and many offer gift wrapping for a fee. Use the checkout field, and keep the message short: sellers print it on a standard card, and a long message may be cut off. If the seller offers a "hide prices" option, take it. That option replaces the priced invoice with a price-free packing slip, so the recipient sees what is inside but not what you paid.

Check the order confirmation after checkout. Some sellers print the gift message on the packing slip itself rather than on a card, which means the recipient reads it while checking the contents, not while opening the box. If the presentation matters to you, say so in the order notes, or send a separate card by mail to arrive alongside the parcel.

Should the packing slip show prices?

For a gift, no. A packing slip lists the contents so the recipient can check the delivery, and it has no reason to show prices. Most sellers hide prices automatically on gift orders, but marketplace sellers vary: some include the full invoice by default. If you are buying from a small seller, message them before ordering and ask for a price-free slip. Once the box is sealed, you cannot fix it without opening it again.

There is a second reason to keep prices off the slip, and it matters for returns. A recipient who sees the price may feel awkward returning or exchanging the item, or may feel they owe you something. A clean slip keeps the gift a gift.

Way to include a messageBest forWatch out for
Handwritten card in the boxPersonal parcels you pack yourselfPut it on top, not under padding
Seller gift-message fieldOnline orders shipped directLong messages may be cut off
Price-free packing slipAny gift orderSome sellers include prices by default
Separate card by mailWhen presentation matters mostIt may arrive before or after the parcel

Does marking a parcel "gift" avoid customs duties?

Not by itself. Customs officers decide duties on the value and type of goods, not on the word written on the form. Some countries have a gift allowance below which no duty is charged, but it is a value threshold, not a label: a high-value item marked as a gift still attracts duties, and understating the value to fit under a threshold is misdeclaration, which can get the parcel seized.

The honest way to handle a cross-border gift is to declare the true value, mark the shipment as a gift where the form asks for the reason, and let the recipient know duties might be due. A surprise duty bill is a worse gift experience than an honest heads-up. If the recipient refuses the parcel over duties, it comes back to you, sometimes with return charges, so the warning protects you too.

Can I include a gift message in a return or exchange?

Yes, but keep it off the return paperwork. A note tucked in with a returned item is fine, and warehouse staff see such notes all the time. Do not write the message on the return label or the customs form, where it can confuse scanning or look like an altered declaration. Notes go inside the box; labels carry addresses and nothing else.

How does this work with a LetterAgent label?

LetterAgent provides Canada Post Xpresspost labels in Canada, for parcels up to 5 kg, quoted up front and paid once through Stripe. The label covers the parcel's journey within Canada; what you put inside the box, including a gift card and a price-free slip, is up to you. For a cross-border gift, LetterAgent labels do not apply, since they are Canada-only, and the customs advice above is general information for parcels sent by other means.

Related guides

Ready to ship it? Get a shipping label with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and get your label.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

Need help? Ask your assistant: it can check a job's status any time. If it ever can't handle something: hello@getletteragent.com

Privacy policy | Terms of service | Data processing