LetterAgent

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Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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How do I ship food gifts safely?

Ship shelf-stable food gifts in sealed, leak-proof packing with padding between jars and tins, and send them early in the week so they do not sit over a weekend. Perishable food is a different job: it needs cold packing and fast delivery, and a standard parcel label may not suit it at all.

Which food gifts travel well, and which do not?

Sealed, shelf-stable gifts travel best: dried fruit and nuts, hard candy, tea, coffee, crackers, jam in sealed jars, and baked goods that stay fresh for days, like shortbread. Anything that needs refrigeration, like fresh cheese, cream-filled pastries, or cured meat that must stay cold, is risky in a standard parcel. If the food would spoil sitting in a warm warehouse for two days, do not send it by regular parcel post.

Chocolate is the classic trap. It looks shelf-stable, but it melts in a hot truck or on a sunny porch in summer. In warm months, ship chocolate early in the week, choose the fastest service you can, and warn the recipient to watch for delivery. In winter, the opposite problem appears: chocolate can bloom, turning white on the surface, when it freezes and thaws. It is still safe to eat, but it looks off.

Gift typeShips well?Key packing step
Sealed jam, honey, preservesYesUpright jars, padding between jars, leak bag
Tea, coffee, dried goodsYesSealed inner bag against moisture and odour
ChocolateYes, in cool weatherInsulated wrap, ship early in the week
Fresh cheese, cream goodsNo, by standard parcelCold pack plus fast delivery, or do not ship
Baked goodsYes, if they keep for daysAirtight tin or bag, no loose crumbs

How do I stop jars and bottles from breaking?

Wrap each jar on its own in bubble wrap or several layers of paper, and stand jars upright with padding between them so glass never touches glass. A divider made from folded cardboard works well for a small set. Put the wrapped jars in a sealed plastic bag as a second layer: if one jar breaks, the bag holds the spill and saves the rest of the parcel. Fill all gaps so jars cannot shift and knock together.

Seal lids with a strip of tape around the lid edge for anything liquid, like honey or sauce. Lids can loosen with vibration, and a slow leak ruins everything else in the box. Test each seal by tipping the jar before wrapping it. If a lid is dented or the seal button is already popped, do not ship that jar.

What about allergies and labelling?

Food gifts carry a real allergy risk, and the recipient may share them with others. Include a card listing the main ingredients and any common allergens, like nuts, dairy, gluten, or eggs, even if you think the recipient already knows. For homemade food, add the date it was made and how long it keeps. That note costs nothing and prevents an awkward or unsafe guess.

Do not ship food in a box that previously held soap, chemicals, or strong-smelling goods. Cardboard absorbs odours, and tea, coffee, and baked goods pick them up fast. A fresh box, or a box that held only food before, is the safe choice. If the parcel stays within Canada and under 5 kg, you can get a Canada Post Xpresspost label by asking your AI assistant: you approve the exact quoted price, pay once through Stripe, and get a label PDF to print and attach.

When should I send a food gift?

Early in the week, so the parcel moves through the system instead of sitting in a depot over a weekend. Around holidays, post earlier than you think you need to, because volumes rise and depots fill up. If the gift is for a specific day, send it with a few days to spare and tell the recipient to expect it, so it does not sit on a porch in heat or cold after delivery.

Related guides

Ready to ship it? Get a shipping label with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and get your label.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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