LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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Can I write the address on an envelope in pencil?

You can, but you should not. Postal sorting machines read addresses by contrast, and graphite is low-contrast, smudges when envelopes rub together in bins, and fades over time. A pencil address is more likely to be kicked to manual sorting or misread, which delays your mail.

Why do sorting machines struggle with pencil?

Automated sorting equipment reads addresses optically: it needs dark, consistent strokes against a light background. Graphite fails that test in three ways. It reflects light unevenly, so the reader sees a patchy line instead of a solid one. It smears when envelopes rub against each other in bins and trucks, blurring characters mid-journey. And it fades, so an address that was readable when you wrote it can be a gray ghost by the time it reaches the plant. Any of those can bounce your envelope out of the automated stream and into a manual sorting pile, which is slower and more error-prone.

Is pencil ever the right choice?

Only when it is the only writing tool you have. If you must use pencil, press hard to lay down as much graphite as possible, and write in block capitals rather than cursive: machines and humans both read separated capitals more reliably. But the better move, if you have no pen, is to print the address on a label or a slip of paper and tape or glue it to the envelope. A printed label beats the nicest pencil handwriting every time.

Writing toolMachine readabilityNotes
Printed labelBestThe gold standard for automated sorting
Ballpoint pen, dark inkExcellentDoes not smear on plain envelopes
Gel or felt-tip penGoodCan smear on glossy or coated envelopes
PencilPoorSmudges, fades, low contrast; avoid
Light-colored inkPoorPastels and metallics defeat contrast readers

Are there other reasons to avoid pencil?

Yes, and they have nothing to do with machines. Pencil can be erased, which makes a pencil-written address easier to alter than an inked one. That is one reason businesses, courts, and government offices insist on ink for anything official. A pencil address also signals "casual" in a way that matters for formal mail: a rent check or a legal notice in pencil looks less credible than the same letter in ink, and credibility is half the point of putting something in writing.

What do the postal services actually recommend?

Both USPS and Canada Post publish addressing guidance, and the message is the same: dark ink (or typed/printed text) on a light background, with the address in the right place on the envelope. Neither bans pencil outright, because a readable address in any medium beats an unreadable one. But the guidance exists because the machines were built around ink. When the post office tells you to use dark ink, it is telling you what its equipment was designed to read.

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Ready to mail it? Send your letter with LetterAgent: describe it to your AI assistant, approve the exact quoted price, and it is printed and mailed.


LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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