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Home > Guides > Faxing lab orders

Can I fax a lab order to the lab?

Yes. Many labs publish a fax line just for requisitions, and some clinics fax the order ahead so you do not have to bring the paper form. Labs cannot run tests without a requisition, but a faxed copy counts. Bring your health card or ID regardless, and confirm any fasting instructions with the ordering clinician.

Here is how it usually plays out, in three short steps:

What has to appear on the requisition for the lab to use it?

A faxed lab order is only useful if it is complete. A smudged page missing the doctor's signature will bounce, and you will be the one sent back to the clinic. Labs generally require all of the following:

FieldWhy the lab needs itCommon failure
Your full name and date of birthIdentity match before any needle comes outNickname on the form that does not match your ID
Health card or insurance numberBilling and eligibilityOld card number after a renewal
Ordering provider's name and signatureProves a clinician actually ordered the testsForm printed but never signed
The specific tests orderedThe lab cannot guess; "bloodwork" is not an orderCheckbox marks too faint to read after faxing
Diagnosis or reason codesSome tests need a documented reason for coverageLeft blank, so the claim may be denied
Provider's contact and fax numberSo the lab knows where to send resultsResults routed to the wrong office

Who usually sends the fax: you or the doctor?

Usually the ordering office, not you. A requisition is a clinician's order, and labs prefer it arriving from the doctor's fax number: that is part of how they trust it is real. Some walk-in and telehealth clinics fax requisitions directly to the big national labs (LifeLabs, Dynacare, Alpha Labs, and their US equivalents) as a matter of routine. But nothing stops you from faxing your own copy of a signed requisition if the lab says it accepts patient-sent faxes: call first, because some labs only register orders that come from the provider. One practical note: requisitions expire. In Canada they are typically single-use and valid for about six months from issue, so faxing one in January for a September blood draw will not work.

What if the lab says it never got the fax?

Ask for the confirmation before you travel. When you fax something yourself, keep the transmission report: it shows the number dialed, the page count, and whether the send completed. When the clinic sends it, ask them to confirm the lab acknowledged it, especially if your tests are time-sensitive (fasting glucose, timed drug levels, anything your treatment depends on). If the fax went astray, do not assume a second fax fixes the day: call the lab's collection site, give your name and date of birth, and ask whether they have your order on file before you drive over. And remember the expiry rule: a requisition that is old or already used once is as good as no requisition at all.

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