LetterAgent

Mail physical letters by just asking your AI assistant.


Status: LetterAgent is currently in private testing ahead of public launch. Everything on this page describes the service as it works today.

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What is a fax confirmation page and what does it prove?

A fax confirmation page (also called a transmission report) is a report from the sending fax machine showing when the fax was sent, which number it reached, how many pages went through, and whether each page transmitted cleanly. It proves the fax left your machine successfully and the receiving machine acknowledged every page. It does not prove anyone read it.

What information is actually on a confirmation page?

FieldWhat it means
Date and timeWhen the transmission finished, from the sending machine's clock
Destination numberThe number dialed: check this digit by digit if the fax is disputed
Page countPages the receiving machine acknowledged: the single most important field
DurationHow long the call lasted: suspiciously short calls suggest a partial send
Result codeUsually "OK" or an error: OK means all pages were acknowledged, nothing more
Transmission speedThe negotiated speed: slower speeds often mean a noisy line

Why do lawyers treat the confirmation page like proof?

Because in disputes, the report plus the original document is the evidence. Many courts and agencies accept a fax confirmation showing the right number, date, and full page count as proof the document was served or filed on time. Law offices file the confirmation page with the copy of what was sent, so that if the other side later claims "we never got page 4," the report shows all pages were acknowledged. One habit worth copying: set the machine to print a confirmation for every fax, not just failed ones. Most machines default to failures only, which means the successful sends, the ones you are most likely to need to prove later, generate no record at all.

What does a confirmation page NOT prove?

It does not prove the right person received it, that anyone read it, or that the pages were legible when they printed. It proves a machine at the dialed number picked up and acknowledged the pages. If you dialed the wrong number, the confirmation page will happily report "OK" for a fax now sitting on a stranger's desk. It also does not prove content: the report records page counts, not what was on the pages, which is why lawyers keep the sent original stapled to the report. And an "OK" result says nothing about print quality on the far end: a fax can transmit cleanly and still print as a smeared mess if the receiving machine is low on toner.

What should you do when the report says the fax failed?

Read the page count first. A report that says "3 of 5 pages" means pages 1 through 3 went through and the call dropped: resend the whole document rather than trying to send only the missing pages, because the recipient cannot easily tell which pages they already have. If the report shows an immediate failure with zero pages, the number is probably wrong, voice-only, or the machine is off: call the number from your phone to hear what answers before trying again. Repeated failures at the same number at all hours of the day usually mean the number is not a working fax line at all. When you send through LetterAgent, the page count is verified up front as part of the quote, so you approve the exact total before anything is transmitted. Fax is in private testing right now.

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LetterAgent is a working name. Prices include print, postage, and our service fee. US prices in USD, Canadian prices in CAD (Canadian prices exclude applicable sales tax, added at checkout). Currently in private testing.

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